Yes, that's possible. While there's no native integration, you can embed the extern...

LiveZilla allows you to pass visitor related information (like name, email ...) from...

LiveZilla provides a simple but powerful validation functionality that allows you to...

There are two different ways to move your LiveZilla Server installation to a new pla...

LiveZilla allows you to close chats due to inactivity. Please set this up under:Live...

Generally speaking, you can use LiveZilla on websites running behind cloudflare. Ho...

Since LiveZilla version 6.1.X a Lightweight Directory Access Protocol (LDAP) databas...

In order to optimize the URLs of the entries in your public Knowledge Base/ FAQ unde...

If you like to add additional user accounts (=operators) or groups, please sign on t...

In LiveZilla you have the possibility to setup different languages for your back end...

Please find the general input configuration under:Server Configuration -> Input F...

While you can change virtually any text in LiveZilla, the configuration is located i...

You can configure any chat or ticket input field to be required or hidden under:User...

LiveZilla is designed to process a huge amount of real-time information and it will ...

LiveZilla allows you to send chat transcripts and ticket messages via email to the s...

You can configure any chat or ticket input field to be required or hidden under:User...

The Company logo can be set up under Server Configuration -> Images. Alterna...

Generally speaking, there are two different ways to use LiveZilla with multiple webs...

The real-time translation service is making use of the advanced technology of Google...

LiveZilla comes with a powerful Event System that allows you to send chat invitation...

The LiveZilla knowledge base stores information to support your customer communicati...

Since version 1.1.0 of the LiveZilla desktop apps operators can configure an automat...

The LiveZilla Virtual Assistant is a lifelike agent providing an interactive and per...

Since version 1.1.0 of the LiveZilla desktop apps there is an inbuilt screenshot fun...

Since version 1.1.0 of the LiveZilla desktop apps there is an inbuilt screenshot fun...

All chats are being allocated equally over your operators by default. Allocation wil...

The website you see when you enter the URI of your LiveZilla Server installation in your webbrows...

All placeholders that exist in LiveZilla and in which section you can deploy them can be found in...

LiveZilla can be installed on almost any webserver including Microsoft Windows Server. However, L...

Yes, LiveZilla uses cookies to save user related details entered in the chat window along with a ...

By default, you will receive enquiries sent through the LiveZilla web interface (the chat window ...

LiveZilla comes with full SSL support.How to activate HTTPS / SSL in your LiveZilla APPPlease edi...

In order to use LiveZilla according to the GDPR rules there are some configurations ...

Most online scripts will only show you active users. That means when a visitor of yo...

LiveZilla needs to establish frequent HTTP connections with your webserver in order to receive th...

Latest versions of Chrome only play website sounds when the reflecting browser tab i...

This is done in order to comply with data privacy regulations and requirements of so...

Software Requirements (Server) IIS, Apache, nginx with PHP 5.6 or greater, MySQL 5...

Depending on which LiveZilla functions you intend to use on your website, the doctyp...

Starting with 8.0.0.8, LiveZilla ships as a so called PWA (Progressive Web APP). Tha...

Please sign in to our customer section first. You can find older versions under Download Archive ...

Please note that the LiveZilla communication protocol is completely based on HTTP. While HTTP pro...

Unfortunately, it's not possible to extend the trial period for technical reasons.However, the fr...

Yes. Please follow these steps: If you haven't done it already, please register in...

If possible, please deactivate your licenses on your old LiveZilla server....

It may take up to 60 minutes time until the first reports will be downloaded.Further...

I have bought a LiveZilla license. How can it be activated?Once you have bought a license you wil...

Please understand that we generally don't send your invoice by email. You can find your invoice u...

You probably uploaded the files of the (LiveZilla server) update to the wrong target folder. When...

This article explains how to change your LiveZilla administrator password. For secur...

In order to set the proper file permissions please connect to your webserver usin...

For technical reasons, it is not possible to reset this configuration through the GU...

If you know the correct login you can empty the LiveZilla MySQL table operator_login...

The LiveZilla Server uses the default PHP server variable REMOTE_ADDR to retrieve th...

For technical reasons, it is not possible to apply these changes through the GUI. ...

Please note that it is necessary to integrate the LiveZilla Visitor Monitoring code ...

You have accidently disabled your LiveZilla Server or the Wizard was not able to re-...

It's likely that you are trying to upload the LiveZilla Server files into a folder outside of you...

This error is usually caused by one of the following factors:Invalid combination of MySQL user an...

The most frequent reasons for this to happen are the following: 1. You created a f...